Rob Smith
Founder, CEO & Lead Designer
Marine veteran and 25-year restaurant operator. Founder of foodiespokane.com. Leads design and works directly with every client.
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Who we are
A family studio that treats your business like ours
We know what it's like to run a local business — because we do it too. That's the lens we bring to every site we build.
Spokane Web Studio started with a simple frustration: too many local businesses pay good money for a website that looks fine and then just… sits there. Nobody finds it. It doesn't ring the phone. It's a brochure gathering dust on the internet.
We come at it differently. Our founder, Rob Smith, is a Marine veteran who spent 25-plus years running restaurants and built foodiespokane.com — a live food guide with 80-plus reviews that people actually use to decide where to eat. He learned firsthand what it takes to get a local business found online, and then to keep it found as the rules change.
"A website should earn its keep. If it isn't bringing you customers, it isn't done."
The Marine part isn't a bumper sticker. It's where the standard comes from — show up when you say you will, mind the details, and finish what you start. Rob learned it in the Corps and carries it into every project, right down to the final launch checklist. The family name on the door is our promise to keep it that way.
Because that's the other half of who we are: a small, family-owned team. When you call, you reach the people building your site — not a call center, not an account manager three time zones away. And because getting found is the whole point, SEO and AI-search aren't an add-on we sell you later. They're built into everything from the first line of code.
The team
Four people who put their name on the work
No anonymous agency, no rotating cast of contractors. Just us.
Mark Smith
Chief Operating Officer
Runs operations and the technical backbone — keeping builds on schedule and sites running fast and secure.
Megan Smith
Chief Marketing Officer
Shapes the message and the strategy so your site doesn't just look good — it brings the right people through the door.
Lauris Burns
Design & Brand Advisor
Advises on brand and design direction so every project feels considered, cohesive, and unmistakably yours.
What we believe
How we approach every project
01
Found beats fancy
A beautiful site that nobody can find is a failure. We design for both — never one at the expense of the other.
02
Plain talk
No jargon walls. We explain what we're doing and why, in language that makes sense to a business owner.
03
Real over stock
Your real photos, your real story. We'd rather shoot your space than reach for a stock library everyone else uses.
04
No job too big or small
A one-page site or a full brand and photography package — we scale the work to the business, not the other way around.
Let's meet
We'd love to hear about your business
Coffee, a phone call, or a quick email — however you like to start. No pressure, no jargon.